COOKIE POLICY

What are cookies?

This website uses cookies and/or similar technologies that store and retrieve information as you browse. In general, these technologies can have very different purposes, such as, for example, recognizing you as a user, obtaining information about your browsing habits, or customizing how content is displayed. The specific uses we make of these technologies are described below.

What types of cookies are used on this website?

Strictly necessary technical cookies: These cookies are necessary for the proper functioning of the website and, for this reason, cannot be disabled in our systems. They are generally configured to provide you with the service you have requested, such as setting your privacy preferences, logging into the site, or filling out forms provided by the website. These cookies do not record personal data, and their use is based on our legitimate interest in ensuring the proper technical functioning, access, and use of the website. You can configure your browser to block or alert you about these cookies, but some parts of the website may not function or display correctly.

 

 

Performance cookies: These cookies allow us to collect all information regarding visits and traffic sources, which enables us to determine both the number of visitors to our website and how they use and interact with it. All information collected by these cookies is aggregated and therefore anonymous. The collection of these cookies is based on your explicit consent.

 

 

Functional cookies: These cookies allow the website to offer greater functionality and personalization. They may be installed by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly. The collection of these cookies is based on your explicit consent.

Targeted cookies: These cookies record your visit to our website and the footprint generated while browsing, both the different pages you visited and the links you accessed. We will use the information from your activity tracking to personalize the information we show you based on your interests. Additionally, they help us measure the effectiveness of our marketing initiatives and/or published content. These cookies may be shared with third parties, and their collection is based on your explicit consent.

 

 

Types of cookies based on the entity that uses them

First-party cookies: These are sent to your terminal from a computer or web domain managed by us and from which we provide the service you have requested.

Third-party cookies: These are sent to your terminal from a computer or web domain that is not managed by us, but by another entity that processes the data obtained through the cookies.

Types of cookies based on their activation duration

Session cookies: A type of cookie designed to collect and store data while you access the website. They are generally used to store information that is only of interest for the provision of the requested service on a single occasion. The information obtained through these cookies is used to analyze web traffic patterns. In the long term, they allow for a better browsing experience, improved content, and easier use.

Persistent cookies: These are stored on the hard drive, and our website reads them each time the user makes a new visit. A permanent cookie has a specific expiration date. The cookie will stop working after this date.

Personal information

In general, none of the cookies installed by the website collect personal data about you. However, if for any of our services we use third-party cookies that obtain personal data (e.g., third-party advertising cookies), data processing will be carried out in accordance with our personal data protection policy. In this case, we will always inform you and request your prior consent if the cookies are not strictly necessary to enable browsing on the website.

Cookie management

You may refuse the use of cookies by group by refusing their installation in our Preference Center:

COOKIE SETTINGS

Remember that if you accept third-party cookies, you must delete them from your browser options or the system offered by the third party itself.

You have the option to configure your browser to accept or reject all cookies by default, or to receive a notification on the screen upon receipt of each cookie and decide at that moment whether or not to place it on your hard drive. To do this, we suggest visiting the help section of your browser to learn how to change its current settings. You may also use tracking cookie blocking tools such as uBlock Origin.

Likewise, you have the possibility to revoke at any time the consent given for the use of cookies by Relax Hotels by configuring your browser in the terms provided in the previous point or by managing your choice in our preference center.

Notwithstanding the above, please remember that disabling cookies could affect the proper functioning of certain sections of the website. Please consult your browser's instructions and manuals for more information:

Contact

If you have any questions regarding our cookies, you can contact us via email at [email protected], as well as at the registered address indicated in our general conditions, legal notice section.

Verification

This policy will be updated as quickly as possible based on changes or the evolution of services offered on the webpage.